Terms Of Service

 

By visiting the website www.rajudisain.eu, you agree to abide by the terms of use outlined in this document. If you do not agree to these terms of use, please exit the website immediately. The materials on this website are protected by trademark and copyright law.

Your access to the service and its use also depends on whether you agree to and follow Raju Disain OÜ’s privacy policy. The Privacy Policy describes our policies and practices regarding the collection, use and disclosure of your personal information when you use our application or website. Therefore, before using our Site or Services, please read carefully our privacy policy document.

Cookies

Like most modern websites, our website uses cookies. We use cookies to improve the functionality of certain pages and make the use of our website easier and more convenient for visitors. Some of our partner sites may also use cookies. Read more about cookies in our privacy policy document.

License

Unless otherwise mentioned, Raju Disain OÜ owns all intellectual property rights displayed on the www.rajudisain.eu page. All rights reserved.

You may not:

• Publish the material (text, images, videos, etc.) displayed on the website www.rajudisain.eu elsewhere.
• Sell, rent or license this material.
• Copy page content.
• Distribute the content of the pages of the website www.rajudisain.eu.

This contract is valid from 13/03/2023.

Some pages on this website may allow users to comment and exchange opinions/information. These comments do not reflect the views and opinions of Raju Disain OÜ, its representatives and/or affiliated companies. Comments reflect the views and opinions of the people who posted. Raju Disain OÜ is not responsible for the content of the comments appearing on the website or for any material or moral damage arising from them.

Raju Disain OÜ reserves the right to monitor all comments and remove those it deems inappropriate, offensive or violating the terms.

By visiting the page:

• You have the right to post comments on our website;
• You warrant that the comments you post do not infringe the intellectual property rights, copyright, patent or trademark of any third party;
• You warrant that your comments will not contain defamatory, offensive, indecent or otherwise unlawful material;
• You confirm that you will not use the right to comment to solicit or promote commercial or illegal activities.

You hereby grant Raju Disain OÜ an exclusive license to use, reproduce, edit and authorize others to reproduce and edit your comments in any form, format or medium.

 

Validity of contract of sale, product and price information

• The conditions of sale apply to purchases of goods from the online store.
• The prices of the products sold in the online store are indicated next to the products. A fee for shipping is added to the price.
• All prices are in euros (EUR) and VAT will not be added to the prices, because Pajos Artist  is not a VAT payer company.
• The shipping cost depends on the location of the purchaser and the shipping method. The shipping cost is displayed when the purchaser places the order.
• Product information is provided immediately adjacent to the product in the online store.

 

Placing an order

• Add the desired products to your shopping basket to order them. Fill in all of the required fields and choose the most suitable shipping method to complete the order. The total cost is then displayed on the screen. This can be paid online via VISA/MasterCard card payments or using Estonian banklinks (Swedbank, SEB, Luminor, LHV, Coop, Pocopay and Liisi ID), payments are mediated by Montonio Finance.
• The contract enters into force when the amount payable is transferred to the bank account of the online store.
• If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid (including the shipping cost) will be refunded promptly, but no later than within 14 days of receiving the notification.

 

Shipment

• Goods are shipped worldwide.
• The purchaser can select a delivery method – either delivery to a parcel machine (DHL, Smartpost, Omniva, Posti) or by courier.
• The purchaser bears the shipping cost and the respective price information is displayed next to the shipping method.
• All shipments within Estonia generally arrive at the destination specified by the purchaser within 7-14 business days of the date of entry into force of the contract of sale. All shipments outside of Estonia are guaranteed to arrive within 30 calendar days.
• We have the right to ship goods in up to 45 calendar days in exceptional cases.

 

Right of withdrawal

• After receiving the order, the purchaser has the right to withdraw from the contract entered into with the e-store within 14 days.
• The right of withdrawal does not apply if the purchaser is a legal person.
• To exercise the 14-day right of withdrawal, you must not use the ordered goods in any way other than is necessary to ensure the nature, characteristics and functioning of the goods in the same way you would be allowed to test the goods in an actual store.
• If the goods have been used for any purpose other than is necessary to ensure the nature, characteristics and functioning of the goods, or if there are any signs of use or wear and tear, the online store has the right to lower the amount returned in accordance with the decrease in the value of the goods.
• In order to return the goods, a withdrawal statement must be submitted to the e-mail priit@pajosart.com within 14 days of receiving the goods at latest.
• The purchaser shall bear the cost of returning the goods, except in cases where the reason for the return lies in the fact that a refundable product does not comply with the order (e.g. a wrong or defective product).
• The purchaser must return the goods within 14 days of the submission of the wish of withdrawal or submit evidence that they handed over the goods to the carrier within the aforementioned period.
• Upon receiving the returned goods, the online store shall return to the purchaser, immediately but no later than after 14 days, all of the payments received from the purchaser based on the contract.
• The online store has the right to refuse to make the refund until the goods being returned are received or until the buyer has provided proof of returning the products, whichever occurs first.
• If the buyer has clearly chosen a different form of shipment than the cheapest usual form of shipment offered by the online store, the store is not required to compensate the cost exceeding the usual shipping cost.
• The online store has the right to withdraw from the sale and demand that the goods be returned by the purchaser if the marked price of the goods in the online store is significantly lower than the market price of the goods due to an error.

 

Defective goods

• The online store is responsible for the non-compliance of goods sold to a purchaser with the terms and conditions of the contract or for deficiencies which already existed at the time of delivery and which occur within two years of delivering the goods to the purchaser. Within the first six months of delivery it is assumed that the defect was present at the time of delivery. It is the online store’s responsibility to prove otherwise.
• The buyer has the right to contact the online store within two months at the latest in the event of a defect by sending an e-mail to priit@pajosart.com.
• The online store is not liable for any defects arising after delivering the goods to the purchaser.
• If goods bought from the online store have defects for which the online store is responsible, the online store will repair or replace the defective goods. If the goods cannot be repaired or replaced, the online store shall return to the purchaser all of the payments involved in the contract of sale.
• The online store will respond to the consumer’s complaint in written form or in a form that enables written reproduction within 15 days.

 

Direct marketing and processing of personal data

• The online store only uses the personal data entered by the purchaser (including name, phone number, address, e-mail and bank details) for processing the order and sending goods to the purchaser. The online store forwards personal data to the transport service provider in order to deliver the goods.
• The online store sends newsletters and offers to the purchaser’s e-mail address only if the purchaser has expressed their wish to receive them by entering their e-mail address on the website and indicating their desire to receive direct mail.
• The purchaser is able to opt out of offers and newsletters sent to their e-mail address at any time by letting us know via e-mail or by following the instructions in an e-mail containing an offer.

 

Dispute resolution

• If the buyer has complaints about the Online Store, they must be sent to the e-mail address priit@pajosart.com.
• If the purchaser and the online store are not able to settle the dispute by agreement, the purchaser may contact the Consumer Dispute Committee. You can review the procedural rules and submit a complaint here: https://www.tarbijakaitseamet.ee/en/consumer/submission-complaints.
• The Consumer Dispute Committee is competent to resolve disputes arising from a contract between a purchaser and the online store. Resolution of disputes by the Consumer Dispute Committee is free of charge for the purchaser.
• A purchaser may also turn to the dispute resolution bodies of the European Union.

 

Disclaimer

We do not guarantee that the information on this website is correct, complete or accurate. We also do not promise that the website will always be available or that the information on it will be kept up-to-date.

If the information and/or services provided on the website are provided free of charge, we are not responsible for any loss or damage.

Dispute Resolution

If you have any concerns or disputes regarding the Service, you agree to first try to resolve the dispute informally by contacting Raju Disain OÜ.

Limitations

Raju Disain OÜ or its suppliers are not responsible for damages arising from the use or inability to use the materials on the Raju Disain OÜ website. This even if Raju Disain OÜ or its authorized representative has been informed orally or in writing of the possibility of damage.

Changes and bugs

Raju Disain OÜ’s website may contain various errors. We are not responsible for the accuracy, completeness or relevance of the information on the site. We can change or delete the information on the site at any time without notice. Raju Disain OÜ is not obliged to keep the information on its website up to date.

References to other web pages

Our Service may contain links to third party websites or services. We have no control over and are not responsible for the services, content and privacy policies of these websites. According to this document, you also understand and agree that Raju Disain OÜ is not directly or indirectly responsible for damages that may occur of your use of third party websites.

We strongly recommend that you review the terms of service and privacy policies of all third-party websites you visit.

Removal of links from our website

If you find a link on our website that is inappropriate for any reason, you can contact us and let us know. We consider and respond to requests to remove links within 5 business days, but we are under no obligation to remove links.

Although we try to ensure that the information on our website is correct, we cannot guarantee its completeness or accuracy; nor are we obligated to ensure the availability of the website or the up-to-dateness of the material on the website.

Separation of Provisions

If any provision of these Terms of Service is found to be invalid, this provision will be amended so that it fulfills its purpose to the maximum extent possible and is in accordance with the law and valid. All other provisions of the Terms of Service document remain in full force and effect.

Waiver of Rights

Except as otherwise set forth in this document, the failure to exercise any right mentioned in this document does not mean that the same right cannot be exercised later.

Changes in terms of use

We reserve the right to change these terms at our discretion at any time. If the change is material, we will do our best to notify you at least 30 days before it takes effect. What constitutes a material change will be determined in our sole discretion.

By continuing to use our Services after these changes take effect, you agree to the revised terms. If you do not agree to the new terms in whole or in part, please stop using our website and service.

Suspension of access

If you violate the conditions outlined in this document, we can immediately stop your access to our page and services. In this case, we are not obliged to notify you. If access is suspended, you immediately lose the right to use our services.

Your privacy

To learn more about your privacy settings, please see our privacy policy.

Applicable law

All requirements related to the website of Raju Disain OÜ are governed by the laws of the Republic of Estonia.

Contact

For questions, please contact us by e-mail: triinu.luming@rajudisain.com or by phone: +372 5391 7556.

Raju Disain OÜ reserves the right to make changes to the user terms of the website as necessary.

Last modified 13/03/2023